Custom - 12oz Kids Water Bottle

 Return Policy

Effective Date: 6/06/2023

Thank you for shopping at LunaticGraphix.com. We want you to be completely satisfied with your purchase. If, for any reason, you are not entirely happy with your order, we're here to help.

Returns

1.1 Eligibility

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Additionally, certain products, such as personalized or customized items, may not be eligible for return due to their unique nature. Please contact our customer service team for further assistance.

1.2 Timeframe

You have 14 calendar days from the date of delivery to initiate a return. After this period, we unfortunately cannot offer you a refund or exchange.

Return Process

2.1 Initiation

To initiate a return, please contact our customer service team via email within the eligible timeframe. Provide your order details, including the order number and a clear explanation of the reason for the return.

2.2 Return Authorization

Our customer service team will guide you through the return process and provide you with a Return Authorization (RA) number if your return is eligible. Please ensure that the RA number is clearly marked on the outside of the package you are returning.

2.3 Shipping

You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance to ensure that your returned item is received by us.

Refunds

3.1 Inspection and Processing

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

3.2 Refund Options

If your return is approved, a refund will be processed to your original method of payment. Please allow a reasonable amount of time for the refund to be reflected in your account.

Exchanges

If you wish to exchange an item, please contact our customer service team for assistance. Exchanges are subject to product availability. You may be responsible for any price differences between the exchanged items.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team immediately. We will guide you through the return process and arrange for a replacement or refund as appropriate.

Contact Us

If you have any questions or concerns regarding our return policy, please feel free to contact our customer service team via email. We are here to assist you.

Effective Date: 6/06/2023

These Terms and Conditions ("Agreement") govern the use of the LunaticGraphix.com website ("Site") and the purchase of products and services offered on the Site. By accessing or using the Site, you agree to be bound by this Agreement. If you do not agree with any part of this Agreement, please do not use the Site.

License

1.1 Grant of License

Subject to your compliance with this Agreement, Lunatic Graphix LLC grants you a limited, non-exclusive, non-transferable license to access and use the Site for personal and non-commercial purposes. This license does not permit any resale or commercial use of the Site or its contents. All rights not expressly granted to you in this Agreement are reserved and retained by Lunatic Graphix LLC.

1.2 Intellectual Property

All content, designs, trademarks, logos, and intellectual property displayed on the Site are the exclusive property of Lunatic Graphix LLC. You agree not to reproduce, distribute, modify, or create derivative works of any material from the Site without our prior written consent.

Online Sales

2.1 Product Descriptions

Lunatic Graphix LLC strives to provide accurate and up-to-date information about our products and services on the Site. However, we do not warrant that the product descriptions, pricing, or other content on the Site is error-free, complete, reliable, or current. In the event of an error, we reserve the right to correct or update the information and cancel or refuse any orders placed for products or services listed at the incorrect price or with inaccurate information.

2.2 Ordering and Payment

By placing an order through the Site, you represent and warrant that you are legally capable of entering into a binding contract. You agree to provide accurate, current, and complete information during the ordering process. Payment for the products or services ordered shall be made at the time of placing the order, unless otherwise agreed upon by Lunatic Graphix LLC.

2.3 Shipping and Delivery

Lunatic Graphix LLC will make reasonable efforts to ship orders promptly and within the estimated delivery times. However, we are not responsible for any delays or delivery failures caused by factors beyond our control. Risk of loss and title for the products pass to you upon delivery.

2.4 Taxes and Duties

You are responsible for any applicable taxes, duties, or customs fees associated with your order, as required by the laws of your jurisdiction.

Limitation of Liability

To the fullest extent permitted by law, Lunatic Graphix LLC shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your use of the Site or the products and services purchased through the Site.

Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of Pinellas County, FL. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts located in Pinellas County, FL.

Amendments

Lunatic Graphix LLC reserves the right to modify or update this Agreement at any time without prior notice. The updated version of this Agreement will be posted on the Site, and your continued use of the Site after the posting of any changes constitutes your acceptance of the updated Agreement.